We do not offer refunds for any reason, but we can change your reservation time without an extra charge up to 72 hours before your picnic.
If you're running late, you must let us know. We will wait until you arrive to your picnic, but this will cut into your own picnic time.
We understand Florida weather is unpredictable. If bad weather is expected, we can happily reschedule your picnic within 3 months of the original date.
We hold the right to cancel and ask you to reschedule your picnic based on our future availability if bad weather, such as lightning, thunder, strong winds and/or rain is expected, for your safety and ours.
If any items are damaged or missing, you will be subject to pay for the cost of item plus any additional fees.
We require a $50 non-refundable security deposit at the time of booking. Booking date will not be reserved until deposit is received.
All bookings must be paid in full 72 hours before the picnic, failure to complete payment will result in the cancellation of your picnic without the option to reschedule.
Leaving Early / Extra Guests
You are NOT to leave the picnic with someone that did not book our services. If you would like to leave the picnic before the arranged time, please provide us at least a 30 minute notice via phone call or text. Please note you are responsible for the picnic items until we are able to return and pack up.
If you are bringing extra guests we must be advised at the time of booking. In the event you do not let us know and extra guests arrive, you will be billed for the additional fees that apply to group picnics.
Terms & Conditions
I agree to properly use picnic items. Wine glasses will be used for drinking liquids only. Plates, as well as tableware, will be used for foods only. I understand if I break, scratch or stain any of the items provided by SWFL Lovely Picnics, I am financially responsible for the cost of cleaning and/or replacing the item and any additional fees.
SWFL Lovely Picnics does not serve alcoholic beverages and are not held responsible for those who bring those items to the picnic.
SWFL Lovely Picnics will not be liable relating to injuries or illness that may occur during the event. I am voluntarily participating in this activity entirely at my own risk. I understand that injuries or outcomes may arise from my own or others negligence. I agree to voluntarily give up or waive any right that I otherwise must bring a legal action against SWFL Lovely Picnics for personal injury or property damage. In the event I should require medical care or treatment, I agree to be financially responsible for any costs inquired as a result of such treatment. I am aware and understand that I should carry my own health insurance.
On the day of your picnic, we will send you a drop pin location to the contact number you have provided.